Questions? We've Got Answers
Everything you might want to know before getting started. Still stuck? Contact us.
New to AppointFly?
Everything you need to know before getting started. Simple answers to common first questions.
What exactly is AppointFly?
We design and build beautiful websites for salons, spas, and barbershops with online booking and a full admin dashboard built in. We do the building; you get a professional site and a system to run the business.
Who is AppointFly for?
Salons, spas, and barbershops that want to look professional online and let clients book themselves instead of juggling calls, texts, and DMs.
Do I need to know anything about websites or tech?
Not a thing. If you can send a photo and answer a few questions about your salon, you're qualified. We build everything for you.
How long does it take to go live?
Most salons are live within [X] days of sending us their details.
Simple Process Powerful Results
Do you really build the whole thing for me?
Yes. You share your logo, photos, services, and prices; we design, build, and launch the complete site booking system included.
Can I see an example before I decide?
Yes try our live previews. They're real, working salon sites you can click through, with a toggle to see the admin dashboard too.
Will the site be on my own web address?
Yes. Your site launches on your own domain fully branded and yours, not a listing inside someone else's app.
Can I make changes later?
Yes. Tell us what you'd like updated and we'll handle it as part of your plan.
Moving From Another Tool?
Switching is easier than you think. Here's what you need to know.
Yes. If your current tool lets you export your clients and upcoming appointments, we'll help bring that data across during your build, so you launch with your real client list already loaded.
Not the part that matters. Exportable client details names, contacts, and visit history come with you. We'll tell you exactly what can transfer from your specific tool before you commit.
Those apps list you in a shared marketplace alongside your competitors and often take a cut or charge for visibility. AppointFly gives you your own branded site on your own domain, with no marketplace and no commission on your bookings.
What Your Site Can Do
Can clients book on their phones?
Yes. Your site is built mobile-first and works beautifully on phones, tablets, and computers.
Can clients book a specific stylist or barber?
Yes they pick their preferred team member, and only that person's available times show.
Can I take walk-ins and phone bookings too?
Of course. Add them from your dashboard and they appear right alongside online bookings.
Does it send reminders to clients?
Yes automatic text and email reminders go out before appointments to keep no-shows down.
Can I run promotions or discount codes?
Yes, on the Growth and Pro plans you can create discounts and offers anytime.
Can I block off time for holidays or breaks?
Yes set time off for the whole salon or for individual team members from your dashboard.
Simple, Transparent Billing
We support [card payments and the major US options list yours, e.g. Stripe, Square]. You choose what to enable.
Yes require a deposit or full payment at booking to reduce no-shows.
No. We never take a percentage of your sales. You pay your flat monthly plan that's it.
Your Data, Your Business
Full transparency about what you own, how you're protected, and the support you can expect.
Your brand, your domain, and your client list fully and permanently. We build and run the platform that powers them, and you can export your client data anytime.
Your site and booking system are part of your plan, so they go offline if you cancel but your domain stays yours, and you can export your full client list before you leave. No lock-in.
Yes. Your data is encrypted and protected with industry-standard security, and we never sell it.
Every plan includes email and chat support. Growth and Pro get priority support, and Pro includes a dedicated point of contact.
Can't Find What You're Looking For?
Our team is here to help. Reach out and we'll get back to you as soon as possible.
